Privacy Policy

Effective Date:20-Aug-2024
Last Updated:1-Sep-2024

Thank you for visiting the Pristine Global LLC website. This Privacy Policy outlines how we collect, use, disclose, and protect your Personally Identifiable Information (PII). It also explains your rights regarding the use, access, correction, deletion, and transfer of your PII. This Policy complies with applicable privacy and data protection laws (“Laws”).

By using our website (“[www.pristineglobal.org](http://www.pristineglobal.org)”), you consent to the terms of this Privacy Policy. Please note that this Policy only applies to our website, and once you leave, it no longer applies.

1. Legal Basis for Processing PII

We process your PII based on your consent and our obligation to comply with applicable Laws. These legal bases allow us to collect and process your PII for the purposes described in this Policy.

2. Data Privacy and Responsibility

We handle your PII responsibly, adhering to applicable Laws. At Pristine Global LLC, we respect your privacy and are committed to protecting your personal information. We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our safeguards include encryption and secure access protocols. We may transfer your PII to our office only.

 

3. Collection and Use of PII

We collect PII that you voluntarily provide to us, including but not limited to your name, login credentials, and company information. This also includes contact details such as your email address, mailing address, phone number, device ID, and IP address. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Messaging Service

If you opt in to receive SMS communications from Pristine Global LLC, the following terms apply:

4.1 How to Opt-In/Out

You may opt-in to SMS messaging by providing your mobile number during account registration on the “Get a Quote” page, by voice call, or by sending an SMS message of “START” to your Pristine Global LLC point of contact.

Opt-in can also occur offline or over a phone call. Pristine Global LLC collects opt-in verbally from customers, either in person or during a phone call. When a customer registers for the first time, they are asked to provide their phone number, and our staff is trained to ask: “Do you agree to receive conversational text messages from Pristine Global LLC?” Customers are verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and that they can “text HELP for support or more information and STOP to unsubscribe at any time.” They are also informed that their phone number will not be shared with third parties for marketing or promotional purposes. They will be given our Privacy Policy and Terms and Conditions for review.

To stop receiving SMS messages, reply “STOP” to any SMS from us. No further messages will be sent after opting out. You may also contact [admin@pristineglobal.org] or text HELP to Pristine Global LLC for assistance. You may also call us at +1 254-472-1103.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

4.2 Types of Messages

You may receive transactional and/or informational messages, including updates regarding your shipments, delivery instructions, and customer support responses.

4.3 Frequency of Messages

The number of messages you receive will vary based on your interactions with our services. For example, transactional and informational messages will be sent as needed.

4.4 Fees

Pristine Global LLC does not charge any fees for sending or receiving SMS messages. However, data and message rates may apply based on your mobile carrier’s terms.

 4.5 Privacy Policy

By opting into SMS communications, you agree to this Privacy Policy.

5. Purpose of Using PII

We use PII for the following purposes: to provide logistics, relocation, and transportation services; to communicate with you about our services and offerings; to authenticate and identify users on the site; to evaluate and improve the performance of our website and services; and to comply with applicable Laws. Your PII may also be used in other ways with your consent.

6. Cookie and Tracking Technology

We use cookies, beacons, tags, scripts, and other tracking technologies to analyze the site’s performance, enhance user experience, and serve personalized content. Cookies help us remember user preferences and authenticate users. You can control cookies through your browser settings, but disabling cookies may limit some functionality of our site.

We also automatically gather certain log file information, including IP addresses, browser type, and clickstream data, to improve our services.

7. Disclosure of PII

We reserve the right to disclose PII as required by law, in response to legal processes, or to assist in fraud prevention or investigations.

8. Security Commitment

We follow industry standards and take reasonable measures to safeguard your PII. Only authorized individuals with confidentiality agreements have access to your PII. For security-related inquiries, please contact [admin@pristineglobal.org](mailto:admin@pristineglobal.org).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Data Retention

We retain PII for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.

10. Marketing Preferences

You can opt out of receiving marketing communications by adjusting your preferences using the “Unsubscribe” link in our emails or by updating your profile on our website.

11. Tracking Preferences

We do not currently respond to “Do Not Track” signals sent by browsers, as there is no standardized industry protocol for DNT signals.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will apply only to the PII collected after the Policy’s effective date.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
📞 Phone: +1 254-472-1103
📧 Email: [admin@pristineglobal.org]